The rapid deployment of Artificial Intelligence (AI) applications, computer systems that mimic human intelligence, could turn the service economy into a winner-take-everything game. A few large companies developing the hardware and the software that powers these systems would capture almost all the value the service economy creates, with far-reaching consequences for Wall Street and Main Street.
Technology has always been a significant force of change in the economic game, benefiting society. For instance, the first and second industrial revolutions led to the mechanization of the production of goods, the creation of large cities, and the division of labor.
While these technologies favored larger companies over small ones and abolished some jobs; they created new ones that replaced the old ones. At the same time, they fostered the development of new products and productivity that benefited everyone.
