Concierge government: "The Trump administration has built a tool powered by artificial intelligence that its developers promise will serve as a 'concierge' to the federal government, as it attempts to modernize the relationship between citizens and the state. It will be housed at a website called America.gov, setting up a test for the Trump administration's digital ambitions," reports The Wall Street Journal. "Joe Gebbia, co-founder of Airbnb and head of the White House's National Design Studio, said the online portal will function as a new digital front door to the federal government. He said the technology—in time—will serve as the final destination for all federal constituent services, setting a standard 'you'd expect of a superpower.' Renew a passport or start Medicare enrollment. Reserve a federal campsite or check on the status of federal student loans. Eventually, all of those tasks, and more, Gebbia said, can be started and completed, on America.gov."
The administration is focusing on streamlining services so that simple things—changing your last name, or getting a passport for your child—can be done easily, through one single portal.
