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AI Meeting Assistants: Enhancing Productivity Or Hindering Collaboration?

An AI (Artificial Intelligence) sign is seen at the World Artificial Intelligence Conference (WAIC) in Shanghai

Meetings are a crucial part of the modern work environment, with employees spending a significant amount of time in them each week. In response to this, the rise of generative artificial intelligence (GenAI) apps in 2023 aimed to enhance meeting quality and productivity.

AI-enabled meeting assistants became a popular feature across various meeting software solutions. These assistants promised to increase productivity, analyze meeting data, and improve overall effectiveness. They could integrate with popular CRM platforms, storage systems, and task management tools, offering a comprehensive solution for meeting management.

However, it's essential to understand the limitations of AI meeting assistants. While they can provide accurate transcriptions and summaries post-meeting, there may be inaccuracies, biases, and imprecise action items. Additionally, most AI outputs are available only after the meeting, limiting real-time understanding and collaboration.

To address this, the concept of group memory emerged as a practical strategy for enhancing meeting effectiveness. Group memory involves capturing important information in real-time during a meeting, creating a visible record for all participants. This approach helps maintain focus, resolve disputes, and increase productivity by ensuring everyone is on the same page.

By leveraging group memory, teams can capture short-term memories, clarify decisions, and generate precise action items during meetings. This approach promotes collaboration, eliminates misunderstandings, and enhances overall meeting outcomes.

While AI meeting tools offer valuable support, incorporating group memory into meeting practices can further enhance accuracy and effectiveness. By combining technology with human collaboration, organizations can create more impactful and productive meetings.

As businesses continue to explore innovative tools and strategies for meeting management, the integration of AI meeting assistants and group memory presents a promising approach to optimizing meeting quality and driving better outcomes.

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