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International Business Times
International Business Times
William Jones

AI-Driven Customer Experience Solutions Gaining Traction Among Startups

United States Nextiva Zendesk

Customer experience (CX) is a crucial factor that determines long-term business success.

Statistics show that CX has a significant impact on customer loyalty and overall satisfaction. In fact, 86% of consumers are willing to pay more for a great customer experience and 73% of them say that CX has a major impact on their purchasing decisions.

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