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The Conversation
The Conversation
Barbara Barbosa Neves, Senior Horizon Fellow, AI and Ageing, University of Sydney

AI companies promise to ‘fix’ aged care, but they’re selling a false narrative

Australia Artificial Intelligence
Mark Hang Fung So/Unsplash

Australia’s Royal Commission into Aged Care found a broken system. Now, technology companies are promising artificial intelligence (AI) will fix everything, from staff shortages to older people’s loneliness.

This is known as agetech, an industry projected to reach a global value of A$170 billion by 2030. But its promised “fixes” obscure what is actually breaking aged care.

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