Artificial intelligence may help insurers reach more Indians, but technology alone will not close the country's insurance gap, with government and private players needing to work together to bring the large "missing middle" under adequate coverage, NITI Aayog's Sanjeet Singh said at the Global FinTech Fest (GFF) 2026.
Singh, Programme Director, Economics and Finance-II, Trade & Commerce, Disinvestment and International Cooperation at NITI Aayog, said AI should be viewed as an enabler of India's broader development objectives rather than as a standalone solution to the country's insurance challenges.