People looking for love who thought they were signing up for a limited subscription to eHarmony’s dating website were charged hundreds of dollars in renewals they claim they didn’t know they were agreeing to – and some were chased by debt collectors, the Australian federal court has heard.
The Australian Competition and Consumer Commission (ACCC) is suing the US-based eHarmony for misleading and deceptive conduct over claims of providing free dating on its platform, and the information consumers were given on subscription costs and renewal terms when buying a premium subscription.
