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The Conversation
Cary Cooper, Professor of Organisational Psychology and Health, University of Manchester

Accidental managers: why people who are great at their job can fail when they get promoted

Studio Romantic/Shutterstock

There’s a saying that people don’t quit their job, they quit their boss. And poor management certainly has a lot to answer for in the UK workplace. A staggering 82% of new managers in the UK are what the Chartered Management Institute (CMI) calls “accidental managers”, according to a YouGov survey commissioned among 4,500 workers and managers in June, which has recently been published.

Accidental managers are people that have moved up the corporate ladder with no formal training in management or leadership. To put it simply, they are not correctly trained or equipped to manage people. Among those workers who told the CMI’s researchers they had an ineffective manager, only one-third said they were motivated to do a good job and as many as half are considering leaving in the next 12 months.

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