Abu Dhabi wants to become the world’s first “AI-native” government, harnessing artificial intelligence to personalize services and manage straightforward tasks. Backing the ambition is a 13 billion dirham ($3.5 billion) investment to transform the emirate’s digital services by 2027. Western governments, often tech-phobic, will be watching.
Speaking at the Ai Everything conference in Abu Dhabi last week, Ruba Al Hassan, director general of strategic affairs and future foresight at Abu Dhabi’s Department of Government Enablement, described a government gearing up to handle more of the paperwork it usually expects residents to do.