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The Guardian - UK

Business

Matthew Weaver

‘Absolute mayhem’: Eurostar passengers tell of stress and tears

Eurostar London Paris

Stranded Eurostar passengers at St Pancras station in London on Saturday — Stranded Eurostar passengers at St Pancras station in London on Saturday. Photograph: Antonio Olmos/The Guardian

What promised to be a romantic New Year’s Eve in Paris ended in tears and travel trauma for Sean Winterbottom and his partner, Amy. The couple were among about 30,000 passengers to have their Eurostar journey cancelled on Saturday because of a flooded tunnel under the Thames.

“We were going to go for a flash dinner and … we had bookings, hotel reservations and everything,” Sean said of the trip they had been looking forward to for months.

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