
When ChatGPT launched in November 2022, a few thoughts ran through Evan Reiser’s mind. “It’s way better than I thought, and this is gonna be amazing for the world,” and, then, “Oh, my God, the bad guys are going to get this too,” he recalls.
Reiser cofounded his startup, Abnormal Security, in 2018 with Sanjay Jeyakumar to help detect and prevent email cyber attacks. The company uses A.I. and machine learning for behavioral profiling, analyzing data from company platforms like Slack to help spot socially-engineered email scams and determine whether it was sent by an actual employee, or by a hacker posing as one. But the explosion in popularity of ChatGPT and other chatbots has vastly increased the sophistication of email attacks, he says—and people are greatly underestimating the power of the technology.