
D-Tools is making significant updates to its D-Tools Cloud platform. D-Tools has extended the capabilities of its web-based software to include a comprehensive service management suite, which enables recurring revenue opportunities for system integrators through the creation, sale, and management of service plans. Service plans can be designed in advance and presented as an option on any project proposal. Invoicing and payment collection are seamless within the D-Tools Cloud environment. Whether issued against a service agreement or as a one-off service call, service orders empower users to effectively schedule resources and assign tasks. Service technicians can expediently document problems found and actions taken, track their time, and complete the service call or indicate next steps, right from a mobile device.
[Cloud Power: The Importance of Interoperability, Part 1 | Part 2]