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Fortune
Fortune
Rachana Pradhan, Samantha Liss, KFF Health News

A Tennessee mom lost Medicaid after the state launched a Deloitte-run system that managed eligibility. Then her life turned upside down

A woman and her daughter powe for a portrait outdoors (Credit: William DeShazer for KFF Health News)

Deloitte, a global consultancy that reported revenue last year of $65 billion, pulls in billions of dollars from states and the federal government for supplying technology it says will modernize Medicaid.

The company promotes itself as the industry leader in building sophisticated and efficient systems for states that, among other things, screen who is eligible for Medicaid. However, a KFF Health News investigation of eligibility systems found widespread problems.

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