A simple question like 'do you know the time?' or 'are you okay?' could be all it takes to save someone's life. When Francesca Williams, 22, from London, was at her lowest point, a kind-hearted woman asked how she was doing - and it was enough to interrupt her suicidal thoughts.
As Samaritans launches the Small Talk Saves Lives campaign, Francesca is sharing her enormous gratitude to the stranger who stopped her from taking her own life. The campaign, in partnership with Network Rail and British Transport Police, aims to empower the public to act to prevent suicide on the railway and other public settings.