At 63, Ann Thomas-Carter stepped into Framland care home for the first time and was immediately taken aback. “It wasn’t like a care home at all; it was this beautiful old manor house overlooking the Oxfordshire countryside and there were only 21 residents,” she says. “It felt like a big family, especially since everyone calls the residents ‘family members’. I fitted in right away.”
Thomas-Carter used to work as a pharmacy dispenser at Boots in Oxford town centre. “I had worked most of my life at Boots and it was a safe place for me, somewhere I could be face to face with customers and help them,” she says. But when it emerged that the job was about to change, Thomas-Carter decided to retire. “I thought I would start to spend time pottering around the garden, but after a few weeks without work I began to feel like I never should have left.”
