Helen Smith was cleaning her bathroom and listening to the radio, some time after the pandemic, when a story came on about a shortage of guide dogs. The pandemic had made it hard to breed puppies. One vision-impaired owner faced a two-year wait for a new dog. Knowing the importance of her own relationship with dogs, Smith was overcome with sadness for him. Right then, she thought, “Well, what am I going to do with the rest of my life?”
She was living in the south of Hesse, in Germany, having moved in 1998 from Shropshire for her husband’s work. Their daughters were nine and three. The family settled. They got a dog. Smith found tutoring work and started a business teaching English.