Buying and selling things, whether in person or online, is difficult enough as it is. But when you add yet another dimension to the process—like social media—things can get pretty awkward and confusing rather quickly. The fact of the matter is that proper communication and politeness are fairly rare skills.
When you spend a fair bit of time on Facebook Marketplace, a popular e-commerce platform, you might stumble upon some truly bizarre interactions. Our team at Bored Panda is featuring screenshots of some of the most irritating and confusing experiences that people had with both buyers and sellers. Scroll down for a deep dive into how not to communicate and why patience is a virtue.
Bored Panda wanted to learn more about the popularity of e-commerce on social networks like Facebook and how vendors can build trust with their customers, so we reached out to Matt Johnson, PhD. He is a marketing psychology expert specializing in topics such as consumer psychology and serendipity, and he was kind enough to answer our questions.
