The age of cash is quickly coming to an end. While credit cards and mobile wallets have been growing in popularity for years, the pandemic accelerated the shift to digital transactions. Businesses, restaurants, and even some public services have started moving away from accepting cash, citing convenience, safety, and efficiency.
But for many Americans, especially seniors, low-income families, and those without access to banking, this cashless trend can create real challenges. What once felt like a simple, everyday interaction—paying a utility bill, renewing a license, or buying a bus ticket—now requires navigating apps, websites, or digital kiosks.
