An 84-year-old woman from Chattanooga, Tennessee, knew nothing was wrong with her retirement savings until a letter arrived asking whether she had changed her email and bank details. She had not. By then, $45,500 (£34,000) was gone.
The caller, who gave her name as Jean, took the story to The Ramsey Show, where personal finance host Dave Ramsey told her flatly that the loss was not hers to absorb. The money had been taken from an account holding $169,790 (£127,000) by identity thieves who had her details.