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The Independent UK

Business

Vicky Shaw

72% fall in telephone banking fraud attempts recorded by HSBC UK

PA Wire

HSBC UK has recorded a big fall in fraudsters attempting to get through its security systems by phoning the bank pretending to be its customers.

The bank’s voice biometrics system, Voice ID, identified 370 calls made by fraudsters in January 2022 – down by 72% from 1,340 in January 2021.

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