It is believed that around 600 unclaimed bags are waiting to be reunited with their owner at Edinburgh Airport.
Menzies Aviation have said the total has reduced since Tuesday, with the company joining Swissport in a bid to tackle their way through a backlog of luggage. Menzies say the 600 remaining bags would be processed "relatively quickly," and admitted a lack of staff throughout the whole aviation industry has made it difficult to provide a flawless service while they train new recruits.
Corporate affairs director John Geddes admitted the company had "dropped the ball" by failing to communicate with passengers, which he also said was unacceptable, the Scottish Daily Express reports. However, Mr Geddes was unable to give an accurate timeline on when the process would revert back to normal or how long the company's temporary storage facility in Ingliston would be needed.
