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Drew Blankenship

5 Red Flags Your Online Bill-Pay Portal Has Quietly Added a ‘Convenience Fee’

online bill pay convenience fee
Image Source: Shutterstock

You log in to pay a bill like you’ve done a hundred times before, click through the usual screens, and hit submit. Then you notice an extra charge that wasn’t there last month. It might only be a few dollars, but over time, those small fees quietly drain your bank account. Many readers don’t realize that online bill pay is usually free, which makes these surprise charges even more frustrating.

The reality is that companies are increasingly adding fees in subtle ways, hoping you won’t question them. But you don’t have to just throw the money away. Here are five red flags that your online bill pay convenience fee just got added without you fully noticing.

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