
Zac Coughlin's fascination with art, food, and business emerged at an early age. By the time he was 13, he was not just a typical teenager but an entrepreneur in the making. Unlike his peers, Coughlin spent his time in mall food courts, not for toys or clothes, but to study the food business. He closely observed the operations of establishments like Dairy Queen and Mrs. Fields, learning about marketing strategies, branding techniques, and customer upselling.
"I always say, I went to the mall not for toys or clothes, but I went straight to the food court, and I would study the food business," Coughlin said in an interview with Entrepreneur. The high prices at speciality sweet shops caught his attention. Convinced that he could create delicious treats at a more affordable price, Coughlin saw a golden opportunity. This insight sparked the inception of Zac's Sweet Shop, marking the beginning of his entrepreneurial journey.