Every aspect of American life seems like a fight these days, so it’s no surprise that conflict is showing up more and more in the workplace.
U.S. employees are experiencing 21.5% more incivility in their everyday life since the beginning of 2024, according to new data from the Society of Human Resource Management (SHRM), which surveyed more than 1,500 U.S. workers to assess their experience and observations of incivility amid current shifts in the political landscape. Critically, employees at companies with a RTO mandate reported committing 63% more acts of workplace incivility on average, compared to those without a mandate, according to SHRM.
