
Waiting on an insurance claim can feel like watching paint dry while standing on one foot. One day you file, the next day you’re told it’s “under review,” and suddenly time stretches into a weird limbo. Your inbox refresh button is worn out, your patience is thinning, and every phone notification sparks hope. The truth is, “under review” can mean a dozen different things, some reasonable and some wildly frustrating.
Knowing what’s happening behind the curtain gives you leverage, confidence, and a clear sense of when it’s time to push the issue higher.