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TechRadar
TechRadar
Craig Hale

Zoom will let you add an AI receptionist at work, as 'businesses shouldn’t have to replace their phone system to benefit from AI'

Man using voip headset talking to customer.
  • Zoom Virtual Agent Receptionist is now available to any business
  • As a first port of call, it frees up humans to handle more valuable calls
  • Available from $24.99/month, it speaks 10+ languages and works 24/7

Zoom has announced the launch of a dedicated AI receptionist that customers can deploy within their existing business telephone system, meaning that prospective customers will no longer have to commit to migrating to Zoom Phone, as was previously the case.

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