After users started jumping to Down Detector to report Zelle being down on Friday, the popular peer-to-peer payment platform is back up and running for the most part. The issues spread through several banks, causing them to see spikes on the outage reporting website, even though most of their services are up and running. This is because Zelle is often integrated directly into online banking, making it seem like the bank itself is down.
A Zelle spokesperson later revealed the issue stemmed from an internal error from Fiserv, which acts as a third-party provider of payment infrastructure for banks in service of online transactions. At around 1:30 p.m. ET, Fiserv said it had figured out the problem and instituted a fix, which seems to be working as DownDetector outage reports are hovering at 100 after peaking at around 1,000 on Friday.
