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Fortune

Diane Brady

Zelle chief Denise Leonhard says a lack of humor at work ‘kills creativity and makes people want to work less’

Fortune Diane Brady

Photo: Zelle GM Denise Leonhard (Credit: Photo supplied by Zelle)

In today’s CEO Daily: Diane Brady talks to Zelle chief Denise Leonhard about deploying humor as a leadership skill.
The big story: Trump suggests yanking licenses of TV networks that criticize him.
The markets: Asia is down but the S&P 500 hit another record peak.
Plus: All the news and watercooler chat from Fortune.

Good morning. When Zelle chief Denise Leonhard interviewed Preston McCaskill to head up operations of the peer-to-peer payment platform last year, she was impressed by his preparation, problem-solving instincts and curiosity. But what cemented the deal for her was his sense of humor. She “cracked a couple of jokes and gave him the space to be able to crack a few jokes,” she says. Once they started laughing, she knew he’d fit well with the team.

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