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The Walrus
The Walrus
Rhiannon Russell

“Yukoners Are Pissed”: The Outcry over Telecom Failures

Unsplash / Shubham Dhage / Brian Morgan

When I woke up one morning this past May, internet, cellular, and landline services had been out for about twelve hours. Local CBC radio was reporting that wildfires in northern British Columbia and the Northwest Territories had damaged the fibre-optic lines connecting the Yukon to the wider network. Some NWT communities were affected too. Here in Whitehorse, I heard that long lines stretched from downtown ATMs as debit and credit machines went down. With 911 not working, ambulances parked at central locations to provide emergency assistance if needed.

I had plans for a three-hour trail run. My partner and I debated if it was a good idea. I always take my phone as a precaution, but it would be useless. I chose to go but brought our InReach, a satellite communication device, wrote down my exact route, and told my partner to come looking if I wasn’t home in four hours. Thankfully, the run was uneventful. When I emerged from the woods, the Yukon was still offline. That afternoon, wireless internet began to return, with most of the territory fully connected by evening.

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