It is estimated 100,000 households in Glasgow were left without water following a major burst main on Tuesday evening.
While the thousands of homes that were cut off have had water restored, many residents had to spend the evening of January 24 without any running water. In the aftermath of the outage, people across the affected areas in Glasgow and Bearsden may be wondering what their rights are - and if they are due any compensation.
Read on for everything that you need to know about your rights when the water goes out, including Scottish Water's responsibilities as well as when you can claim.