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Glasgow Live
Glasgow Live
World
Timothy Walker

Your rights if your train is cancelled or delayed – how to get a refund if your service is affected

The extreme weather of the past few weeks, along with staff shortages, have meant many train services have been delayed or cancelled. And rail strikes in July and August will cause further disruption, despite ScotRail unveiling a full timetable on Wednesday.

During the heatwave, the speed of many trains had to be limited, causing further delays. Trackside fires added to the chaos.

Whether you are travelling locally or more widely in the UK, rail passengers are entitled to compensation if their train is cancelled or delayed. Most of this information is available on the website of your train operator.

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