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Chronicle Live
Chronicle Live
National
Catherine Furze

Your refund and return rights after Made.com goes bust

Customers waiting for deliveries from collapsed furniture retailer Made.com have been warned that any orders that don't arrive by November 25 will not be fulfilled.

The retailer, which sold furniture and home accessories online, and in two shops in London's Soho and Batley, West Yorkshire, went under on November 9, with the loss of all 573 jobs.

The company's brand, domain names and intellectual property have been bought by the fashion and homeware retailer Next, but Next will not be fulfilling outstanding orders, meaning you'll have to try and claim your money back for any orders you don't receive.

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