Residents and businesses often have little choice when it comes to electricity supply. Unlike telecom, banking or transport services where consumers can switch providers, electricity distribution has remained a single-provider market in most parts of the city. But, this could change in Gurugram. A proposal before the Haryana Electricity Regulatory Commission (HERC) could bring a second electricity distribution company to Gurugram and Nuh, potentially allowing consumers to choose between power suppliers for the first time.
The move comes at a time when Gurugram’s rapid growth has exposed the pressure on its electricity infrastructure. From residential societies relying on diesel generators during long outages to companies maintaining expensive backup systems, power reliability has become a growing business and consumer concern. The larger question is whether competition can bring better service, more investment and greater accountability to one of India’s fastest-growing urban centres.
