I am chair of a voluntary organisation, Bromsgrove and Redditch Welcome Refugees. One of our Syrian refugees, brought here under the government’s “vulnerable persons relocation scheme” three years ago, has been let down by Ryanair. Last May he was accepted on a cabin crew training course with the airline, with support from Worcestershire county council. He had previously submitted his Home Office travel document and the council was assured when it checked it that it was valid.
Eight months later, the day before the in-class training began, he was told in a two-line email that he was being “removed” from the course as he did not have a full UK passport. By then he had spent more than £1,000 on course requirements, completed the online training, and terminated his contract with his employer.