A pregnant mum-of-two has spoke about how she "can't stop crying" due to her "horrible" living conditions in her new house.
Chloe Pritchard moved into the two-bedroom house in Caernarfon with her two young children last November and is expecting another in July.
The 21-year-old was happy to move into the bigger house, which appeared to be an improvement on her previous home, but said she quickly realised that essential work was needed at the property.
Damp, significant cracks and holes in walls and ill-fitted windows are just a few of the problems that the young mother has claimed has "stressed out" her young children.
She said: "Living in this environment is horrible, especially with two children and another one on the way. I can't stop crying, I can't eat or sleep here - it's no way to live.
"My young son lives mostly with my mum because he can't stand being in the house. There's dust everywhere from the crumbling plaster which affects him badly because of his bronchitis.
"We have damp, some of the plaster is wet to touch and parts of the walls crumble off at random parts of the day. The sockets are also exposed and there's holes in the walls which are obviously dangerous for young children.
"The children are stressed out living here. My baby girl, who's just turned one, won't settle and my three-year-old boy absolutely hates coming here. He's always got a cold and his asthma plays up because of how cold, damp and dusty it is here.
"He's missing school because of it as well. He sees me stressed and he's at that age now where that affects him and that just builds up."
Ms Pritchard also claims the whole family are staying in the same room due to the unsafe nature of the living conditions.
"I can't let my baby girl crawl around because the floor is so rough and if I was to take my eye off of her for a second she could be sticking a finger into loose plaster or a hole in a wall," she added.
"We're all staying in one room at the moment because I can't have my kids in any of the other rooms given the way they are at the moment - it's just not safe.
"I'm constantly told by people that these are not living conditions but when I bring the issue up with Adra - something I've done many times - it's like they're not interested.
"We've had inspectors over who acknowledge that work needs to be done on the house but they say we just have to keep on living here and wait months on end for it to be done.
"I've come close on so many occasions to handing my keys back to Adra and just sleep on people's sofas but obviously with the children involved I can't do that.
"I don't feel like I have any options at the moment."
A spokesperson for Adra said: "Providing good customer service and making sure our customers feel safe and comfortable in their home is a priority for us.
"Our customer moved into this house in November as part of a mutual exchange. In January we were notified about the issues involving some of the plastering in the property. To date we have carried out an inspection at the customer's home and have identified the work required which will be completed by the end of February.
"We will make sure the work is completed to a high standard."
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