A four-year-old lad was left in tears after being told he couldn't board a Ryanair flight to visit his nan.
Jacob Thomas was holding hands and laughing with his cousin excited to jet off abroad before the family were told he couldn't board the airplane on Thursday. Jacob's uncle Ben was booked to fly from Liverpool to Alicante with his wife and daughter on July 28 when his brother Justin Thomas decided to let them take the youngster with them.
Having spent £400 on Jacob's holiday, the family say they were told they needed to book him as a separate flight which would then be linked to theirs, reports the Echo. Ben, from Lancashire, says he spent a week trying to contact Ryanair to link the bookings before they arrived at the airport.
