
It’s no surprise that Costco has a generous return policy, which is a favorite for customers. Across social media, we have seen customers successfully return all kinds of products without question, from a six-year-old couch to a slime-covered rug. After all, the wholesaler boasts of its ‘Risk-Free 100% Satisfaction Guarantee.’ The limit seems endless.
However, we have seen this policy provoke the ire of other customers, who believe it has gone too far. When a woman’s return stalled a line at the customer service desk, a man put her on blast, dividing viewers.