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The Economic Times
The Economic Times
Business

You can’t spell chai latte without AI. That will hurt India

India Tata Consultancy Services Ltd United States Starbucks IBM

Starbucks Corp. is brewing a tempest in a chai latte cup.

The coffee chain is tapping artificial intelligence to develop in-house alternatives to systems by Microsoft and IBM that track inventory and manage equipment, Bloomberg News reported last week, after reviewing an internal presentation. According to the article, the Seattle-based company has been working for several years to replace Oracle’s point-of-sale system.

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