
In 2023, even the most carefully thought-out hybrid work plan can be undercut if bosses get “too rigid with flexibility.” Ajay Banga, vice chairman at growth equity investor General Atlantic, thinks that's the obvious snag in the new remote work era.
Banga, who was CEO of Mastercard for 11 years and later the company’s chairman, strongly believes in the power of in-person collaboration, but says it can’t come at the expense of giving people the freedom they need.