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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Yorkshire Water paid us £6,800 by mistake – and said to ‘enjoy’ the money

Yorkshire Water Yorkshire
Yorkshire Water website on a tablet asking 'How can we help?'
Yorkshire Water didn’t prove much help when it ‘gifted’ a customer £7,000 by mistake. Photograph: M4OS Photos/Alamy

In May, our supplier, Yorkshire Water, made a surprise payment of more than £3,500 into my partner’s bank account.

We assumed that it was an error and we would be told to repay it.

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