
Barnes & Noble has made a recent shift in its aesthetics, and many customers aren’t happy about it. An Orlando college student, for one, found a store that survived the impact of remodels and said he was “almost brought to tears” in a TikTok that has more than 7.8 million views.
Zach (@zachtose_intiktokerance) added that the store “had a cafe and everything,” pointing toward locations that have since removed their additional amenities and stripped down to more minimalistic sales approaches.