Over the past few weeks, it feels like I've received an uptick of Xbox customers reaching out to me either via email or direct message to help them overcome unfair bans. I wondered if it was coincidental, but I've also seen an uptick in the topic across social media as well, making me realize that Xbox has a ticking timebomb on its hands.
When you sign up for Xbox services on your Xbox Series X or Xbox Series S, or indeed any online gaming services, you sign a Terms of Service agreement which essentially denies you any rights to the content you've purchased. Even if you "buy" a game from any of these platforms, whether it's Xbox or not, you don't actually own anything. You own a license, to rent the item in question in perpetuity — or at least until Apple, Google, PlayStation, Microsoft, whoever, decides you no longer deserve it.
