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Tom’s Guide
Tom’s Guide
Technology
Jason England

X was down — here's what happened in the massive global outage

X.com.

Elon Musk's X.com has experienced a huge global outage today, which started at 9:10am ET and finished around 10:20am ET.

We don't know what is causing this yet, but in our own testing, both the X website and app failed to load. At it's peak on Down Detector, we saw over 28,000 outages.

Here's a timeline of what happened.

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That's a big spike!

(Image credit: Down detector)

Users are highlighting outages being experience on both the app and website. Hopefully this is quick!

No, this isn't being caused by AWS or Cloudflare

(Image credit: Down detector)

As expected, web service companies are starting to spike in outage reports too. This often happens when a big service goes down, as people chase down the source of the problem.

Both of these are reporting as operational with no problems happening at the moment, so this is definitely an X thing.

Here's where it's being felt the most

(Image credit: Down detector)

The heatmap is usually more of a population thing (New York and Los Angeles having the highest temperature of outages given there's more people in a concentrated area). But gives you an indication of where is feeling it most!

Tested - X is loading for me in UK

This may be a quick one, as X has just started loading for me here in the UK. Looking for confirmation Stateside.

Confirmed - X loading in New York

(Image credit: X)

This is what it used to look like in New York, but now my colleagues in the U.S. have confirmed the service is back up and running again.

The spike is coming down

(Image credit: Down detector)

And just as we find out that the site is loading again, the Down Detector spike is coming back down again.

While you're here, this is a way to hide Grok posts in real-time

(Image credit: Future)

Sick of Grok like I am? It's invaded every part of my X timeline, and I have the solution. A Chrome extension called Un-Grok, which does the thing in real-time.

Yes, you could just do this via the X settings to mute keywords and block profiles, but the Analytics Mode is splendid at showing you all the times someone replaced thinking for themselves with talking to Grok (or the weirdos asking for picture edits).

Coming down fast

(Image credit: Down detector)

Now down to 16,565 reports at the time of writing, and the memes are coming in thick and fast on X itself. This one may be over

OK, I'm calling it.

(Image credit: Getty Images)

User emails have come in showing that X is back up, and in the multiple tests we've done, the site and app are loading again. We'll try to get to the bottom of what happened.

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