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Hamza Mudassir, Lecturer in Strategy, Cambridge Judge Business School

X/Twitter: imposing a US$1 bot tax on new customers will only make the platform's problems worse

X, formerly known as Twitter, is testing a subscription plan called “Not a Bot” of US$1 equivalent per annum in New Zealand and the Philippines. Those who don’t subscribe will still be able to log in to view content and follow other accounts, but won’t be able to interact through tweeting, liking, sharing or bookmarking content. The plan is limited to new accounts and only the browser version of the platform, as opposed to the mobile app.

As the name of the plan suggests, X has positioned Not a Bot as a means to deter bots. Bots are fake accounts running on automated scripts, usually created by malicious actors to spread fake news and drive advertising traffic. They are present in large numbers not just on X but also other platforms such as Facebook.

Bots have been a dominant theme since Musk took charge of Twitter a year ago. His troubled move to start charging for blue checkmarks was part of the same battle, while he also previously tried to get out of buying the company on the grounds that the previous board hadn’t been clear with him about bot levels. Introducing a broader system of charges to tackle bots is a bold move, but there’s a good chance it will only make the company’s problems worse.

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