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TechRadar
TechRadar
Cesar Cadenas

Wyze users slammed by service outage, severing connection to app and cameras

Wyze Cam v3 Pro on wall.

Smart home brand Wyze Labs recently suffered through a massive service outage with users flooding the internet with reports stating their security cameras no longer work.

The issues people are experiencing vary case by case. There are posts on the Wyze subreddit where customers claim their Battery Cam Pro has gone offline multiple times, their Cam V3 is unable to connect to the internet, the Android app doesn’t work either, and so on. There’s even an instance of a user stating they received a feed from a camera that not only isn’t theirs but is from a house in a completely different time zone. Similar stories can be seen on the official forums. People on there are complaining about the mobile app crashing or how all of their devices have completely disappeared from their accounts. Suffice it to say, it’s a giant mess.

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