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Fortune
Fortune
Sasha Rogelberg

Workday and Amazon’s alleged AI employment biases are among myriad ‘oddball results’ that could exacerbate hiring discrimination

A man in front of a desk in an office looks out a window. (Credit: Getty Images)
  • Following allegations that workplace management software firm Workday has an AI-assisted platform that discriminates against prospective employees, human resources and legal experts are sounding the alarm on AI hiring tools. “If the AI is built in a way that is not attentive to the risks of bias…then it can not only perpetuate those patterns of exclusion, it could actually worsen it,” law professor Pauline Kim told Fortune.

Despite AI hiring tools’ best efforts to streamline hiring processes for a growing pool of applicants, the technology meant to open doors for a wider array of prospective employees may actually be perpetuating decades-long patterns of discrimination.

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