A new survey by a leading recruitment firm on the stress employees have when it comes to workgroup chats has found that employers need to set defined boundaries and expectations when it comes to work-related WhatsApp group chats.
The survey, by Excel Recruitment, showed that around 58 per cent of employees feel they are “permanently on call” and that they are obliged to answer a message from colleagues outside of work hours, with a further 32 per cent explaining that they were concerned about getting in trouble at work if they didn’t reply.
According to Excel Recruitment Managing Director Shane McLave, employers should make sure an appropriate WhatsApp policy has been put in place - with an emphasis placed on boundaries as well as the nature of the content shared.
