The Srinagar district consumer commission has directed UClean Select Srinagar to pay Rs 59,000 to a customer after finding it deficient in service over damage to a pashmina shawl and a pashmina pheran submitted for dry cleaning, as per the judgement seen by TOI. The order, passed on September 19, 2026, directs the service provider to pay Rs 47,000 towards the value of the damaged garments, Rs 10,000 as compensation and Rs 2,000 in litigation costs.
The commission also ordered the service provider to comply within 45 days of receiving a certified copy of the order. If it fails to meet the deadline, annual interest of 12% will apply to the Rs 47,000 and Rs 10,000 amounts from the date of default until payment is realised.
