A woman has been left with no heating and no hot water for the best part of a week after her smart meter stopped working, leaving her sleeping on the sofa in her lounge with only an electric fire to keep her warm. Margaret Rees, who lives in Port Talbot, is largely housebound and uses a Zimmer frame indoors and a wheelchair when she ever ventures outside.
She has also had a stairlift fitted in her home to take her up and down the stairs to bed but for the past six days she hasn't dared sleep in her bedroom because of the cold. You can get the latest WalesOnline newsletters emailed to you directly for free by signing up here.
For the past year or so she has had a smart meter in her home which she tops up to pay for her gas supply. She normally does this by topping up her card at a nearby shop with the aid of one of her family members. However, on Monday she awoke on a chilly October morning to find that she had no gas supply in her home – no central heating, not water, and no means of cooking her breakfast.
