A grandmother who fell in her garden leaving blood pooling in her leg and passing out in pain was left waiting for an ambulance for 15 hours when no vehicles were available. Grandmother Marie Williams, who has a club foot, punctured an artery in her leg and developed a haematoma after falling on June 28.
Mrs Williams, 74 and from Pontypridd, initially tried to seek help from her GP and local minor injuries unit but when they were unable to assist called 999. She said she made the first call at around 7pm when her leg was swollen and blackening from pools of blood. When her leg "erupted" at around 3am on June 29 she called again and then once again a few hours later at 8am.
She said she was offered a taxi but with being unable to walk and with no wheelchair available she had no option but to refuse. Eventually, with no other option, her grandson took her to A&E in the Royal Glamorgan Hospital.
